Information we collect
We may collect information that you provide directly, such as your name, email address, favourite clubs, notification preferences, feedback, and support messages.
Information collected automatically
When you use Footrix, we may receive device and usage information including device type, operating system, language, approximate location derived from IP address, app interactions, crash reports, and diagnostic data.
Cookies and similar technologies
Our website may use essential cookies and local storage to remember preferences and keep the service working. Analytics technologies may help us understand performance and improve the experience.
How we use information
We use information to:
- Provide live scores, personalised content, alerts, and other Footrix features.
- Remember your teams, leagues, language, and display preferences.
- Maintain security, prevent abuse, and troubleshoot technical issues.
- Measure and improve the performance and usability of our services.
- Respond to support requests and communicate important service updates.
- Meet legal obligations and enforce our terms.
How information is shared
We do not sell your personal information. We may share limited information with trusted service providers that help us operate hosting, analytics, notifications, crash reporting, and customer support. These providers may only use data to perform services for us.
We may also disclose information when required by law, to protect users or Footrix, or as part of a merger, acquisition, or transfer of assets with appropriate safeguards.
Third-party football data, app stores, or links may have their own privacy practices. Please review their policies before providing information.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and dispute-resolution needs. Retention periods depend on the type of data and how it is used.
We use reasonable administrative, technical, and organisational safeguards. However, no method of electronic storage or transmission is completely secure, so absolute security cannot be guaranteed.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to request a portable copy. You may also withdraw consent where processing relies on consent.
- Manage team and notification preferences inside the app.
- Disable push notifications through your device settings.
- Control optional cookies through available browser settings.
- Request account or data deletion through Footrix support.
Children’s privacy
Footrix is not directed to children under 13, or the minimum digital-consent age required in their country. We do not knowingly collect personal information from children below that age. If you believe a child has provided such information, contact us so we can investigate and delete it where appropriate.
Changes to this policy
We may update this policy as Footrix evolves or legal requirements change. The revised version will be posted on this page with a new “Last updated” date. Where required, we will provide additional notice before material changes take effect.
Contact us
For privacy questions, rights requests, or concerns, please use the support option available inside the Footrix app. Include enough detail for us to understand and respond to your request, but do not send passwords or other sensitive credentials.